Legal Information

1. Introduction

Shravan GeriCare ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and other contact details
• Health Information: Information related to the care needs of elderly individuals, which is collected only with explicit consent
• Payment Information: Billing details for subscription services (processed securely through third-party payment processors)
• Usage Data: Information about how you interact with our website and services

3. How We Use Your Information

We use collected information for:

• Providing and improving our geriatric care services
• Processing subscriptions and managing accounts
• Communicating with you about services, appointments, and care plans
• Responding to inquiries and providing customer support
• Complying with legal obligations and protecting our rights

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information only:

• With your explicit consent
• With healthcare providers when necessary for care coordination
• To comply with legal requirements or protect our rights
• With service providers who assist in our operations (under strict confidentiality agreements)

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

• Access and receive a copy of your personal information
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to or restrict processing of your information
• Withdraw consent at any time

7. Contact Us

For questions about this Privacy Policy or to exercise your rights, please contact us at info@shravangericare.com

1. Acceptance of Terms

By accessing or using Shravan GeriCare's services, you agree to be bound by these Terms of Service. We value your trust and want to ensure you're comfortable with our terms. If you have any questions or concerns about these terms, we encourage you to contact us before using our services.

2. Services Description

Shravan GeriCare provides geriatric care services including massage therapy, physiotherapy, emotional wellbeing sessions, and caregiver training. Services are provided by qualified professionals and are subject to availability.

3. Subscription Services

Our subscription packages:

• Are billed monthly in advance
• Can be cancelled with 30 days written notice
• Are non-transferable
• May be modified or discontinued with reasonable notice

4. Payment Terms

Payment is due at the beginning of each subscription period. We accept various payment methods. Refunds are provided according to our refund policy, typically for unused services within the cancellation period.

5. Limitation of Liability

While we strive to provide the highest quality care, Shravan GeriCare shall not be liable for any indirect, incidental, special, or consequential damages. Our liability is limited to the amount paid for services.

6. Medical Disclaimer

Our services are complementary to medical care and do not replace professional medical advice, diagnosis, or treatment. Always consult qualified healthcare providers for medical concerns.

7. Modifications to Terms

We reserve the right to modify these terms at any time. Continued use of services after changes constitutes acceptance of the modified terms.

Cancellation and Refunds

Subscriptions can be cancelled with 30 days written notice. Refunds for unused services within the current billing period will be processed according to the following:

• Refunds are calculated based on unused services
• Processing fees may apply
• Refunds are processed within 14 business days
• Special circumstances will be reviewed on a case-by-case basis